Choose your service
Select the type of garment and the desired service. Describe the damage and optionally upload photos.
- Repair, alteration or cleaning
- Upload photos for accurate assessment
- Choose your preferred speed
Send or drop off
Send your garment via post or drop it off for free at a partner location.
- Have your QR code scanned on your phone at a shipping point
- Or drop off for free at a partner location
- Track & trace for full transparency
We carry out the service
Our experienced tailors get to work on your garment. Every item treated with the greatest care.
- Handled by certified professionals
- Use of high-quality materials
- Interim updates on progress
Quality control
Every garment undergoes a thorough quality check before shipping.
- Double check by quality specialists
- Professional finishing and ironing
- Guarantee on all our work
Receive your clothing
Your garment is safely packaged and delivered to your door or ready for pick-up at the partner location.
- Home delivery via PostNL
- Or pick up at a partner location
- Fast delivery within the agreed time
Share your experience
Write a review and receive loyalty points as a reward for your feedback.
- Receive loyalty points as a reward
- Help other customers with their choice
- Save points for discounts on future orders
How to drop off your parcel
Via a PostNL point: After payment you will receive a digital QR code by email. Go to a PostNL point, have the code scanned on your phone and drop off your parcel. No printer needed!
Via a partner location: Bring your garment to a partner location and let them know it is for mijnKleermaker. You will receive a sticker with a code on the spot. Enter this code in your order on the platform to link your parcel.
Shipping & delivery
Everything you need to know about sending in and receiving your clothing.
Sending in
Via QR code: send from home
You receive a digital QR code in your My Orders overview. Pack your item, go to a drop-off point and have the QR code scanned from your phone. The staff member prints the label on the spot. You have 5 working days.
Drop off at a partner location
Choose partner drop-off when you place your order. You bring your clothing in yourself, free of charge and with no shipping costs. We take care of transport to our atelier.
How we recognise your order
Every order gets a unique code so we always know whose parcel it is and what needs doing. How that works depends on the shipping method you choose.
Drop off at a partner
- The partner puts a barcode sticker on your parcel
- You scan the sticker with your phone. Your order is confirmed.
- We collect your clothing from the partner location
Sending via QR code at a drop-off point
- After payment you have 5 working days to send the parcel
- You receive a digital QR code in your My Orders overview
- Pack the item, go to a drop-off point and have the QR code scanned from your phone. The staff member prints the label.
Return delivery
After repair, quality control and careful packing we deliver your clothing neatly back to you.
- Home delivery by the carrier to the address you gave us, or to a locker near you
- Or collection at the partner location you chose
- With carrier delivery you receive a Track & Trace code. For partner collection we notify you via mijnKleermaker or by email
- Standard delivery time: 7–10 working days after receipt
Shipping costs
€6.95
Standard shipping
(there and back)
Free
Drop-off at a partner
(no shipping costs)
Shipping costs include the return label. You pay once. We arrange both the collection and the return delivery.
You pay shipping once per order — extra garments travel along for free.
Why mijnKleermaker?
Fixed rates with no hidden costs, a guarantee on every job we do, and ready within 7–10 working days as standard.
Fully arranged in 3 minutes, no calling, no hassle.
Standard within 7–10 working days. Express also available.
More than 200 experienced tailors with years of expertise.
Give your favourite garments a second life.